Shell Canada, one of the largest oil producers in the world, uses independent contractors in the field for virtually every aspect of their business. These contractors are required to meet the highest standards in health and safety as dictated by Federal and Provincial law; in addition to Shell Canada's own commitment to health and safety.
Training for these contractors has traditionally been classroom oriented; which is expensive (roughly $50 per contractor) and has limited their ability to train all of the contractors quickly. Furthermore, Shell Canada found that different instructors left contractors with different results in terms of standardized training. With each new person working for the contractor, he or she would have to be trained before going on-site and have their training record logged somewhere within Shell so that all divisions of Shell Canada could see that their training had been completed. In addition, Shell employees had a hard time determining if a contractor had the required safety ticket(s).
This system was very time consuming, expensive, and difficult to organize from within Shell; while leaving contractors with wait times for classroom sessions and inconsistent instructor training.