Oracast has designed and maintains 3 of our web sites. They have second to none customer service, always available and willing to help. They are VERY quick to respond to any requests. We would recommend them to anyone in any industry looking for the BEST web design and support.
Mike and Lisa Evans
At the heart of Oracastís approach is a strong commitment to quality and client satisfaction. Over time we have formulated a comprehensive process that builds on this commitment to foster deep client relationships and ensure the delivery of outstanding results, as promised, every time.
Our methodology emphasizes partnerships and the continual measurement of results. The methodology is based on a six-step model:
In order to thoroughly identify the scope and target of each project, we work intimately with clients to listen and fully understand their business needs and goals.
Once the full requirements have been thoroughly captured and approved, we take that information and develop strategies to achieve business results; resulting in a roadmap to organize the work and provide structure for maximum client satisfaction.
Putting the plan into action is a major step that takes our in-depth understanding of a client's business and translates it into workable solutions that are both realistic and compelling.
Auditing the solution for integrity and potential defects is critical prior to Production Deployment. We conduct thorough test cycles both internally and with client participation to ensure our solution meets the business requirements and goals that our clients expect.
After fully testing all components and upon receiving client sign-off of the testing, Oracast will deploy the solution into a production environment. We carefully follow a reliable deployment plan that ensures a successful transition.
Once the solution has been deployed, Oracast remains available to provide updates, training and marketing services to meet individual client needs. Keeping your solution "fresh", training your team, or adapting to your changing marketing plan can be the most critical aspect of the project and Oracast can help.
Effective communication and project management is required throughout the entire project lifecycle. These components ensure that the solution is delivered on-time and on budget according to the defined scope, timeline, and cost parameters. The Project Manager plans, schedules, and controls all project activities toward these objectives; applying technical, theoretical and managerial skills to satisfy the project requirements, while building positive professional relationships with clients and associates.