As more advertisers and brand marketers realize the value of social media, they are flocking to set up Pages on Facebook, the largest social network of them all. The stats are impressive. 50% of Facebook’s more than 500 million active users are creating and consuming content on the social network on any given day, and the average U.S. user spends nearly six hours per month browsing around on the social network. With the shift to growing social media consumption, brands should be taking every step to improve their presences on social platforms, starting with the behemoth that is Facebook. Whether your business is new to the platform or it has been around for years, there is always room for improvement. Here are five quick and easy ways to make your Facebook stream more lively for fans.
1. Showcase Your Customers
It can be really difficult for a business to gain momentum with people joining their Facebook Fan Pages. My advise, Get creative. one idea I give businesses is sometimes people need a reason or incentive to do something. Therefore, give away an Ipad to anyone tagged in your showroom. Or a free lease on a car for a year for anyone tagged themselves in your dealership. This has two benefits to you as the business owner. 1. They need to walk through your door and it gives you the possibility of a sale right then and there. 2. It gives you the ability to market to these people in the future because they voluntarily signed up for your fan page. Social media advertising can spread like a wildfire. Use traditional advertising means to promote your business on social media platforms.
2. Have a Sense of Humor
Humor is said to increase a person’s levels of happiness and hope, so why not share happiness via Facebook?
Jules Thin Crust, a group of organic pizza shops in Pennsylvania, runs its Facebook Page with humor and community in mind. Operated by owner John Ordway and multiple store managers, the Jules Facebook Page has a very homey feeling. The Jules social media team doesn’t take itself too seriously — an advantage that many small businesses have over large branding-dominated corporations. When Facebook fans joke around, Jules Facebook admins are comfortable jumping right in there with the fun. The casual tone used by Jules staffers — and the fact that they personally know some of the fans — makes the updates more personable, relevant and relatable.
3. Give ‘Em Something To Consume
With such high engagement stats, Facebook has brands and content creators turning heads. Etsy, the commerce platform for handmade goods, is among the brands on Facebook that understands its following and then creates and curates content to fit its needs.
As expected, Etsy’s Facebook Page features a stream of the quirkiest products that are offered on its site. But the page also features a fair amount of original and curated content, including blog posts and videos that would be of interest to its followers. Some of the content originates from the Etsy Blog. While many of the links and videos are purely for fun, these pieces often start conversations among Etsy fans on the Page.
4. Ask Questions
It’s not enough to be broadcasting promotional messages — brands should make an effort at engaging with their audiences. Asking questions is a great way to kick off that two-way dialogue.
Take a look at any brand page on Facebook — it’s quite likely that posts with questions get more action than ones without questions. ReadyMade magazine, for example, mixes up the format of posts on its Facebook Page. Posts with questions seem to prompt more conversation, especially if the question is easy to answer. People are inclined to offer their opinions, especially when it’s so simple to get involved.
5. Take Us Behind the Curtain
Whether you own a restaurant, a tech startup or a construction company, your customers are interested in who works at your company and what goes on behind the scenes. And so, providing a glimpse behind the curtain can be an effective and engaging way to populate your Facebook Page.
You may think there aren’t many ways to make a car dealership more interesting or welcoming, but a well-run Facebook Page helps one New Jersey dealership exude a friendly vibe. Lester Glenn Auto Group uses Facebook to promote the cars it sells, announce philanthropic projects and make small talk with customers. Recent posts about holidays and summer camps have seen success relative to other posts, probably because of their non-promotional and down-to-earth tone.
The page also features lots of pictures from inside the dealership, including ones that highlight employees and events. A recent post, for example, celebrates the birthday of Internet Sales Rep Stacy Myers. These depictions of life at the dealership give fans a look inside the company, and they also help to humanize the brand.
